Based on an old Chinese story,
“three
monks, no water,” this story teaches a gentle, humorous lesson about
responsibility. Three monks allow personal pride to interfere with the
performance of daily tasks, each believing that the other two should be the ones
to go downhill to fetch water. When a fire breaks out, however, they understand
how silly they’ve been and work together to save the temple.
PLOT
Soon after, a tall monk came. He drank half of the jar’s water as soon as he arrived at the temple, so the little monk asked him to fetch water. The tall one thought it was unfair for him to fetch water alone, so he asked the young one to do it together. They could only carry one bucket a time, and they would only feel content when the bucket was placed in the middle of the shoulder pole. Anyway, they still had water to drink in this way.
Then, a fat monk came. He wanted to drink, but there was no water in the jar. The short monk and the tall one asked him to fetch water by himself. He carried a bucket of water, and drank it up immediately. From then on, nobody would fetch water, so they had no water. Everyone chanted his own sutras and knocked his own wooden fish. As nobody would add water to the holy water bottle, the plant in the bottle withered soon. At night, a mouse came out stealing, but everyone pretended not to see it. As a result, the mouse was so rampant that it knocked over the candleholder and caused a fire. Only thus did the three monks make a concerted effort to put out the fire, and finally awaken. After that, they started hanging together and the temple never lacked water again.
INDIVIDUAL Vs COLLECTIVE APPROACH
· To put off the fire each monk got panicked and
tried his best to run down the river and bring the bucket full of water. But this
process was very tiring, and also had many glitches on the path. So it proved
to be ineffective.
- Coordinated effort dosed off the fire easily and without being tired.
- Productivity is important.
- Productivity determines how well an organization converts its resources into results.
- Workplace productivity is all about how firm can utilize its labours and skills, innovation, technology and organizational structure to improve the quantity and quality of their products.
- Basically, it is all about exploring the ways that can make working environment much efficient.
Why is productivity important?
·
Basis for improvements in real incomes and
economic well-being.
·
Monetary policy (inflationary pressures)
·
Fiscal policy (financing of health, education,
welfare)
·
Slow productivity growth = conflicting demands
for distribution of income more likely
Creativity & Innovation
Creativity refers
to the invention or origination of any new thing (a product, solution, artwork,
literary work, joke, etc.) that has value. Creativity can also be defined
"as the process of producing something that is both original and
worthwhile."
Creative insights and illuminations may be
explained by a process consisting of 5 stages:
(i) Preparation (preparatory work on a
problem that focuses the individual's mind on the problem and explores the
problem's dimensions),
(ii) Incubation (where the problem is
internalized into the unconscious mind and nothing appears externally to be
happening),
(iii) Intimation (the creative person
gets a "feeling" that a solution is on its way),
(iv) Illumination or insight (where the
creative idea bursts forth from its processing into conscious awareness);
and
(v) Verification (where the idea is
consciously verified, elaborated, and then applied).
The entire hilltop is divided into three sections, with the monk close
to the river filling the bucket and the monk at the top dousing the fire with
water in the bucket with the monk in between acting as a liaison between the
two. This could have very well happened before but it did not as the monks were
thinking on individualistic terms rather than unite as a group and work for the
common cause of bringing water for the monastery. When the necessity of dousing
the fire came to the fore, individual goals were forgotten for a common goal of
dousing the fire. And this, in turn, led to the realization by the monks that
bringing water would be much easier if they were to collaborate with each other
each day as per Method 3. As they say, two hands are better than one! Just that
in this case, the third hand made a lot of difference as well.In everyday thought, people often spontaneously
imagine alternatives to reality when they think.
Responsibility
Human responsibilities are the
universal responsibilities of human beings regardless
of jurisdiction or other factors, such
as ethnicity, nationality, religion, or sex.
Collective responsibility is a
concept or doctrine, according to which individuals are to be held responsible
for other people's actions by tolerating, ignoring, or harbouring them, without
actively collaborating in these actions. Collective responsibility is widely
applied in corporations, where the entire workforce is held responsible for
failure to achieve corporate targets irrespective of the performance of
individuals or teams which may have achieved or overachieved within their area.
Where corporate targets are achieved, however, rewards are carefully
targeted to those perceived by management to have contributed, often
disproportionately concentrated at senior management levels.
Crisis Management
Crisis management is the process
by which an organization deals with a major event that threatens to harm the
organization, its stakeholders, or the general public.
When the entire monastery is on fire and the
monks realize that their livelihood is at stake, the monks naturally fall in
line and collaborate to douse the fire.
Crisis management consists of:
- Methods used to respond to both the reality and perception of crises.
- Establishing metrics to define what scenarios constitute a crisis and should consequently trigger the necessary response mechanisms.
- Communication that occurs within the response phase of emergency management scenarios.
The credibility and reputation of organizations
is heavily influenced by the perception of their responses during crisis
situations. The organization and communication involved in responding to a
crisis in a timely fashion makes for a challenge in businesses. There must be
open and consistent communication throughout the hierarchy to contribute to a
successful crisis
communication process.
Following are the management lessons learnt:
· Teamwork enhances the efficiency in the working of task.
· Disputes tend to arise when there is more than one person involved.
· Scientific and objectives measurements and instruments should be used to resolve the conflict.
· The most efficient method to solve a problem evolves over a period of time.
· Teamwork and team interest should take precedence over the personal interest.
· Experience comes handy in crisis management to come up with new innovative methods to solve a problem.
· Attitude of each member in the team determines the fate of the task and which further decides the success rate.
· Synergy roles: Sum is bigger than each part individually.
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